AI Usage & Billing Policy

This page explains how PreRisk generates, caches, and manages AI-powered security guidance and its payment rules in clear terms.

When AI Guidance Is Generated

  • AI guidance is generated only after an assessment is completed.
  • Each guidance corresponds to a specific identified security gap.
  • No AI calls occur while answering assessment questions.

Payment Rules

  • Assessments can be completed without payment.
  • Payment is requested only when AI guidance is needed.
  • Viewing results or downloading reports does not create another charge.

AI Guidance Caching

  • AI output is cached per assessment.
  • Cached guidance is reused automatically for future views.
  • No cross-user or cross-organization reuse occurs.

AI Guidance Access

  • Assessments can be created and completed without payment.
  • The application clearly indicates when payment is required.
  • One fixed payment unlocks AI guidance for the selected assessment.
  • Cached AI guidance can be reopened without another charge.

Billing

  • New AI guidance requires a fixed per-assessment payment when access is unavailable.
  • Prices may be displayed in USD while Razorpay checkout is processed in INR.
  • No subscriptions, auto-renewals, or postpaid billing are used.

Refund Handling

  • Refund requests are reviewed case by case.
  • Duplicate payments or failed AI unlocks may be refunded after review.
  • Refunds may be denied or limited after AI guidance has been generated.

Frequently Asked Questions

Purchased AI guidance access remains available for that assessment. Reopening the same generated guidance does not require another payment.

No. Cached AI guidance is reused without another charge.

The application displays a fixed payment option before generation. No negative balance or postpaid usage is allowed.

Razorpay orders are created in INR. PreRisk keeps the AI guidance price in USD for consistent administration and converts it to INR at order creation.

Enterprise & Compliance Disclaimer

AI-generated guidance is provided as decision-support content only and does not constitute legal, regulatory, or compliance advice. Enterprise customers remain responsible for validating outputs against internal policies, regulatory obligations, and industry standards.